Department of Operations
Director of the Department of Operations
Biography
H.E. Mr. Hassan Abdulrahman Kafood
The Department of Operations is responsible for:
- Receiving calls, correspondence and information sent to the Ministry by various parties around the clock, referring them to the relevant administrative units and competent authorities, and coordinating with them.
- Receiving calls from Qatari citizens abroad and helping them overcome any difficulties they face around the clock, in coordination with the missions abroad and the Consular Affairs Department.
- Receiving and hand-delivering urgent official letters to the Ministry's departments, diplomatic missions and offices of international organisations accredited to the State.
- Receiving copies of urgent correspondence from the missions abroad to the Ministry's departments after official working hours and during official holidays, and notifying the departments of their importance so they can take the necessary action.
- Following up on landing, take-off and overflight permits for civil and military aircraft after official working hours and during holidays, in coordination with the Consular Affairs Department and the competent authorities of the State.
- Arranging the opening of airport halls in urgent cases after official working hours and during holidays, in coordination with the Protocol Department.
- Receiving visa requests from the missions abroad, diplomatic missions and offices of international organisations accredited to the State after official working hours and during holidays, and referring them to the relevant departments.
- Issuing and updating the telephone directory of senior officials, directors of departments and offices, and staff of the Ministry of Foreign Affairs and its missions abroad, as well as diplomatic missions and offices of international organisations accredited to the State, in coordination with the Protocol Department.